Account Deletion Request
We understand that you may want to delete your account and remove your personal data from our systems. This page explains how to request account deletion for Mobilyptic applications, including Happit: AI+.
Account deletion is permanent and cannot be undone. Once your account is deleted, you will lose:
- All your habit tracking data and progress
- Premium subscription benefits (no refund for remaining time)
- Personalized settings and preferences
- Achievement history and statistics
How to Request Account Deletion
Gather your account information including the email address associated with your account and any relevant details.
Email us at support@mobilyptic.com with the subject line "Account Deletion Request" and include:
- Your registered email address
- App name (e.g., Happit: AI+)
- Reason for deletion (optional)
We may ask for additional verification to confirm your identity and prevent unauthorized deletion requests.
Your account and associated data will be permanently deleted within 30 days of verification. You will receive a confirmation email once completed.
What Data Will Be Deleted
When you request account deletion, we will remove:
- Personal account information (name, email, profile data)
- Habit tracking data and progress history
- App usage analytics linked to your account
- Subscription and payment history
- User preferences and settings
Data Retention
Some data may be retained for legal or business purposes:
- Transaction records for accounting and tax purposes
- Data required by law enforcement or legal proceedings
- Anonymized analytics data that cannot be linked to you
Alternative Options
Before deleting your account, consider these alternatives:
- Data Export: Request a copy of your data before deletion
- Account Deactivation: Temporarily disable your account instead of permanent deletion
- Privacy Settings: Adjust your privacy preferences to limit data collection
Contact Us
For Account Deletion Requests:
Email: support@mobilyptic.com
Subject: Account Deletion Request
Company: EONEVOLVE YAZILIM SANAYI TICARET LIMITED SIRKETI
General Contact: info@mobilyptic.com
Send Deletion Request EmailResponse Time: We typically respond to account deletion requests within 5 business days. The actual deletion process may take up to 30 days to complete.
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